Summer has officially ended. Gone are the relaxed attitudes that come from a week spent on the beach and the natural endorphins that are a result of longer evenings and plenty of sunshine. Companies are now entering into the final home stretch of the calendar year with an expectation of productivity and results. For an HR Director, this can result in a sudden rise of complaints about workload, work/life balance and what are perceived as unrealistic expectations. So, how does an HR Director respond to the frantic employee who calls at 5:00pm declaring that they are ready to quit without notice and that their manager is crazy?

It was such a pleasure to be interviewed by Ingar Grev, a well-respected growth coach and contributing writer for the Washington Business Journal. Ingar was interested to hear about what has worked for me as an entrepreneur, contributing to the success of Helios, and what advice and counsel would I give my colleagues—basic lessons learned as a CEO. You can watch the full interview below.

As the overall economy continues to improve, employers are looking for additional methods to reduce costs while also finding ways to add value to the organization. As an HR Business Partner who works with various clients across multiple industries, I find many organizations do not have an employee benefit strategy. Instead, organizations tend to review and modify their existing benefit plan designs or employee contributions and call it a day. This is only a short term fix to a long term issue.

Change is everywhere. We see it all of the time. And let’s face it, change is scary. At Helios, our clients are constantly faced with changes. One of the biggest and scariest of these changes is a merger and acquisition. So how do you keep your employees motivated and engaged when going through such a big change as a merger and acquisition?

Have you ever looked around and thought to yourself, “Wow, the employees that work here are great! I wonder if they know someone with the same work ethic?” The initial thought to bring in people similar to those currently employed is the first step in creating an employee referral program. However, you must first inform your employees of the program and the parameters involved. To do this, communicate with your employees regularly about the program and its parameters, company intranet and social networking sites (Twitter, LinkedIn, Newsletters, Yammer) and corporate social events. Also, during the onboarding process, educate incoming employees on the program. Provide your new hires with information on where to find forms and the steps of making an employee referral.

Helios has had many clients inquire as to how they can effectively improve their talent management. While not easy, it is vitally important to attracting, retaining, and developing your employees. The solution — use a common language. Competencies, which are the knowledge, skills, and abilities necessary for job success, provide that common language.