I recently interviewed a prospective Human Resources Manager candidate and asked what one of her current challenges was. She gave an answer that included an example of two direct reports who once were the best of friends, but are now archenemies and have brought their issues with them to the workplace. In the industry that she is in, she explained that this is common behavior and that it often lands her in the position of being a mediator.

Here at Helios, I get numerous phone calls and emails each week from clients and coworkers with questions about their benefits plans. I receive questions from “Is my health insurance and HMO, PPO, or POS?” to “My employee worked a reduced schedule this month; do I have to take away their benefits?” and even as broad as “Is the recent health care legislation going to affect my organization?”. It appears as though people are increasingly confused and wary of making the wrong choice given the complications of the Affordable Care Act and the complexity of offering multiple benefit plans.

If you are a recruiter or HR professional working for a federal contractor, the recent changes to OFCCP recordkeeping rules have been challenging to keep up with. If you are unsure about the details of these rules, please see our recent blog posts on the subject.

Last month at Recruit DC, I had the opportunity to sit down with Neil Costa of HireClix to discuss the best ways to improve search engine optimization (SEO) in recruiting. SEO, according to Wikipedia, is the process impacting your job opening’s (in this case) visibility in a search engine’s or site’s (such as Indeed.com) “natural” (organic) search results. The better your visibility (earlier in the results), the more clicks your job opening is likely to get. SEO matters and can have impact on the effectiveness of your recruitment advertising and your employment brand. And, most importantly, it doesn't cost much to make improvements.

When clients first come to me, I often hear these senior leaders talk about the lack of sleep at night. More often than not, they describe being fearful of what they don’t know when it comes to Human Resources compliance or an employee relations issue they fear may lead to a lawsuit. While we certainly alleviate their concerns by getting their HR department into shape, what I actually get excited to hear more is when a leader is worried about not doing enough to attract and retain top talent. They want to learn how to engage employees and develop them beyond the skills they have today to make a bigger impact.

The Family and Medical Leave Act (FMLA) turned 20 last year, celebrating two decades of providing employees with much needed job protection. For employers, the story is a little more complicated as many still struggle to understand the ever-evolving regulations and stay on top of court precedents. Compliance in small businesses can be particularly challenging as companies lack the internal expertise to interpret and comply with the law. And even when the employer does everything right, sometimes the employee still fails to meet his or her responsibilities.